Job Opening: Delivery Manager

Contact center top software features

Do you want to work as a Delivery Manager at one of the fastest growing tech companies in the Netherlands? Then we are looking for you!

As a Delivery Manager you are responsible for the implementation of products and services at existing and new customers. The Delivery Manager is a real project manager: you are responsible for making a delivery plan, you make an estimate of the required project hours together with consultants and developers, you make a planning and coordinate the delivery of the products and services within scope, deadlines, budget and quality requirements. The customer is central, but you also know how to connect the right people internally at the right time to the implementation. After implementation you remain the contact for the customer at operational and tactical level in the role of service manager. You proactively anticipate new developments and advise clients about new solutions.

What are we looking for?

We are looking for someone who strives for maximum customer satisfaction and can translate customer requirements into an implementation plan. You are result oriented, accurate, decisive and and you think in solutions. In addition, we are looking for someone with:

  • HBO work and thinking level
  • Minimum of 2 years of work experience in a customer-facing environment
  • Experience with project management
  • Good command of the Dutch and English language
  • Hands-on mentality, stress resistant, analytical and flexible attitude
  • Driving Licence B

What do we offer?

At QuandaGo you work for an international scale-up where you can make a lot of impact! Of course we offer market conform primary and secondary conditions of employment; a good salary and pension provisions. We are an informal and driven organization where you will encounter the following:

  • An agile working environment
  • Modern techniques to work with
  • Time to develop yourself and your team
  • Opportunity to obtain additional certifications
  • A laptop and phone of the company

About QuandaGo

QuandaGo is an international software company that delivers its Connected Experience Platform within and outside Europe. QuandaGo enables more than 100 million interactions for clients in the retail, BPO, utilities, financial services and communication sectors. The platform combines customer contact and 360 degree customer orientation with knowledge (management) and process automation, allowing users to focus on the customer instead of the underlying systems. The main office is located in Rotterdam, The Netherlands.

Interested?

Are you interested? Then contact us by sending an e-mail with your motivation and CV to tineke.van.ramshorst@quandago.com

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