Job opening: Product Manager

Omnichannel contact center

Do you want to work as a Product Manager at one of the fastest growing tech companies in the Netherlands and are you willing to really make a difference? Are you able to lead, do you have strong analytical skills and do you always put the customer first? Then we are looking for you!

As a Product Manager you understand customer needs like no other and you are able to translate these needs into clear epics. Your aim is to deliver the best result to the scrum team in the most efficient way. As a Product Manager you have an important role within our scale-up organization. Only by delivering a good working product can the ambitions of our dynamic and international organisation be met.

What are we looking for?

Continuously managing and prioritizing the product backlog has no secrets for you. You are familiar with Agile and you manage the scrum team. Good communication skills and leadership skills are indispensable to do your job well. You are able to translate the commercial strategy of QuandaGo and the wishes of the customer into concrete features that can be (functionally) realized by your team. Furthermore, it is important that you speak fluent English, are familiar with stakeholder management and have experience in IT. A bachelor or master degree and 3 to 5 years of work experience are desired.

A day as a Product Manager:

You don’t live from day to day but from sprint to sprint. You start the day with the stand-up of your scrum team. After the stand-up, everyone from the scrum team gets to work on the user stories that will be worked on in the sprint. You deal with the impediments, product backlog, prioritising stakeholders’ wishes and informing stakeholders. You monitor the progress, quality and operation of the products for which you are responsible. You translate customer wishes into user stories and you plan and facilitate scrum events. By holding good retrospectives, your team gets better and better. Mutual trust and a good atmosphere within the team is something you value highly, so you make sure that everyone enjoys their work.

What do we offer?

At QuandaGo, you work for an international start up as part of a large Dutch company group, where you can make a big impact! Naturally, we offer competitive primary and secondary conditions of employment; a good salary and secondary support. We are an informal and driven organisation where you will encounter the following things:

  • An agile working environment
  • Modern techniques to work with
  • Time to develop yourself and your team
  • A laptop and phone of the company

About QuandaGo

QuandaGo is an international software company that delivers its Connected Experience Platform within and outside Europe. QuandaGo enables more than 100 million interactions for clients in the retail, BPO, utilities, financial services and communication sectors. The platform combines customer contact and 360 degree customer orientation with knowledge (management) and process automation, allowing users to focus on the customer instead of the underlying systems. The main office is located in Rotterdam, The Netherlands.

Interested?

Are you interested? Then contact us by sending an e-mail with your motivation and CV to tineke.van.ramshorst@quandago.com

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