QuandaGo Webinar: How to Build a Case Management System with QuandaGo

Interactive sessions with QuandaGo experts and our customers
June 24, 2021 11:00 am

Join us for a live 30-minute DEMO webinar on Thursday, June 24 at 11:00 CET to learn about the QuandaGo case management capabilities — and see them in action. We’ll cover:

We’ll cover:

  • A case management DEMO that spans the end-to-end customer journey
  • Agent cockpit overview, including customer and historical data views
  • How to open a guided process for case management
  • How to manage contact reasoning, including automatically or manually assigning type, category and subcategory to a contact log

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