Sign up for your DEMO on QuandaGo Picture Support
Accelerate first contact resolution and reduce costs with contactless CX.
Learn how you can achieve 15 – 20% improvements in first contact resolution and higher customer satisfaction with QuandaGo Picture support.
Get a free 30-minute demo and we’ll show you how it works:
- Connect with the customer: The customer engages with support usually via a mobile phone or web chat.
- Share the image: To enable picture sharing, the agent pushes a text or chat–the customer can choose–with a link to open a web browser to take a picture.
- Resolve the problem: The customer takes a picture of the product or equipment and securely sends it to the agent, who can use the image to better analyze and resolve the problem.
Sign up today!
An all-in-one platform that fits your business
All channels, ready for the future
Smart ticketing systeem
Focused on fast resulting settlement
The employee optimally equipped
Reducing time and costs
Reporting and analytics
Smart use of data
Alerts and notifications
Faster than everyone else
360° customer view
The right information for the right time