Finding a contact center that isn’t at least exploring the potential benefits of artificial intelligence and automation may prove to be a difficult task today.
A recent McKinsey & Company article sheds new insights on the importance of the human factor when automating business processes. According to the article, “while
Teliax Expands Cloud Offerings with New Contact Center, Process Automation and Knowledge Management Services from QuandaGo Official Global Partner To Deliver The QuandaGo Connected Experience
A newly released report from API management provider Mulesoft sheds new light on the strategic importance connecting the experience for today’s consumers. The study, which
Leading retailer Blokker is focused on delivering the best customer experience in the business—across its country-wide network of physical locations, as well as its growing
The Next Evolution of CX As you may have heard, we are fresh-off the public launch of our new company—QuandaGo—and we’re quickly moving forward! In
Get an introduction to QuandaGo, and how we help companies connect the experience across customers, agents, and business processes.
Newly formed cloud CX software company brings together omnichannel contact centers, knowledge management and business process automation in a single solution
The softphone offers a solution for organizations that no longer want to invest in physical devices and need to quickly scale up and down workplaces.
Even with the rapid adoption of cloud applications, some companies still work with on premise solutions. Here’s why you should migrate to the cloud today!
QuandaGo is a cloud customer experience software company focused on contact centers, knowledge management and business automation.
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