What our customers are saying
“The QuandaGo team and solution are helping transform our BPO business in exciting ways, including offering new services and enabling our employees to better serve customers and get work done more quickly.”
“Engie is now operating a customer process management platform with an intuitive agent interface and a clear structure where employees can easily and effectively accomplish their tasks.”
“Everything starts with a good foundation. By bringing structure to people, processes and systems we worked on creating an ecosystem to offer more efficient and effective customer service.”
“Dela can resolve customer processes automatically, and all the monitoring of cases in other systems and departments is centralized in the platform.”
“A very positive outcome that we learned from this crisis is that the agent productivity in fact increased with a home-based contact center operation.”
With this investment, we again challenge ourselves to provide the best omnichannel customer experience in our contact center.
“Our goal is to take customers on a journey that starts in our factory in Rotterdam and continues across both digital and physical experiences.”
CX Automation Platform
QuandaGo uses intelligent process automation and conversational analytics in combination with your contact and back office to accelerate experiences across your business.
Learn how our experts assist you optimizing the end-to-end customer journey with agents, analytics and automation.
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in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!