QuandaGo Solution

Contact Center AI and Automation for BPOs

You

What can you do for BPOs?

QuandaGo Automated Agent

You can use QuandaGo to deploy automated outsourced agents and provide AI assist to live support agents for maximum efficiency and utilization of resources – and higher margins too.

Here’s how you can learn more

AI and Automation

Massive BPO Transformation

The arrival of generative AI, automation and deep conversation analytics is transforming companies across industries, including business process outsourcers (BPOs) for sales and service.


In a highly competitive marketplace where innovation and cutting-edge services keep you ahead, now more than ever is the time for BPOs to rethink their business models and grow with new contact center AI and automation services – all while reducing your reliance on live support agents.

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Today's BPO Challenges

Innovating ahead of the competition​

Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.

Increasing demand for business value​

Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.

Innovating ahead of the competition​

Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.

Increasing demand for business value​

Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.

Transform to a Higher Margin Business with AI-powered Services

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AiDA Product Launch - Read the Press Release

Do you need a turnaround for your CX?

Introducing the next generation CX solution

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It's here to make you do 3 times more and do it 2 times better.

Learn more about QuandaGo for BPOs​

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AI
QuandaGo

Something New Is Coming

In 2024, the significance of automated, AI-driven CX cannot be overstated for forward-thinking companies. That’s

Runs on your current contact center infrastructure

Use the QuandaGo applications as stand-alone products are all together for maximum efficiency.

Conversational Analytics

Deliver fully automated agent experiences for common requests and processes using AI-powered, multichannel bots. 

Process Automation

With QuandaGo, you can deliver faster customer journeys with fewer manual tasks – for both customers and agents.

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Agent Assist

With QuandaGo Agent Assist you can easily get conversation summaries and next best actions based on live interactions with your customers.

Any Contact Center

Keep your current infrastructure in place – or use the QuandaGo cloud contact center

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Accelerate the
customer experience today!

Get a demo

Let us show you how to improve efficiency in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!

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