QuandaGo Solution
Contact Center AI and Automation for BPOs
You
What can you do for BPOs?
QuandaGo Digital Agent
You can use QuandaGo to deploy automated outsourced agents and provide AI assist to live support agents for maximum efficiency and utilization of resources – and higher margins too.
AI and Automation
Massive BPO Transformation
The arrival of generative AI, automation and deep conversation analytics is transforming companies across industries, including business process outsourcers (BPOs) for sales and service.
In a highly competitive marketplace where innovation and cutting-edge services keep you ahead, now more than ever is the time for BPOs to rethink their business models and grow with new contact center AI and automation services – all while reducing your reliance on live support agents.
Today's BPO Challenges
<span data-metadata=""><span data-buffer="">Innovating ahead of the competition
Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.
<span data-buffer="">Increasing demand for business value
Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.
<span data-metadata=""><span data-buffer="">Innovating ahead of the competition
Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.
<span data-buffer="">Increasing demand for business value
Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.
Transform to a Higher Margin Business with AI-powered Services
Learn more about QuandaGo for BPOs
Something New Is Coming
In 2024, the significance of automated, AI-driven CX cannot be overstated for forward-thinking companies. That’s
Maintaining Control Over (AI) Virtual Assistants in Customer Experience – Where to start?
As virtual assistants become the benchmark in customer service, their use cases are expanding, showing
Evolving Roles: The Contact Center Manager in the Age of AI
The role of a Contact Center Manager is undergoing a profound transformation with the rise
Runs on your current contact center infrastructure
Use the QuandaGo applications as stand-alone products are all together for maximum efficiency.
Conversational Analytics
Deliver fully automated agent experiences for common requests and processes using AI-powered, multichannel bots.
Accelerate the
customer experience today!
Get a demo
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
