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QuandaGo Solution

Contact Center AI and Automation for BPOs

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What can you do for BPOs?

QuandaGo Digital Agent

You can use QuandaGo to deploy automated outsourced agents and provide AI assist to live support agents for maximum efficiency and utilization of resources – and higher margins too.

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AI and Automation

Massive BPO Transformation

The arrival of generative AI, automation and deep conversation analytics is transforming companies across industries, including business process outsourcers (BPOs) for sales and service.


In a highly competitive marketplace where innovation and cutting-edge services keep you ahead, now more than ever is the time for BPOs to rethink their business models and grow with new contact center AI and automation services – all while reducing your reliance on live support agents.

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Today's BPO Challenges

Innovating ahead of the competition

Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.

Increasing demand for business value

Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.

Innovating ahead of the competition

Keep your services on the cutting edge with continuous innovation, including automation and generative AI service offerings.

Increasing demand for business value

Stay ahead of the ever-rising customer demand for value by unleashing the power of data from any source, powering new knowledge and business intelligence and automation services.

Transform to a Higher Margin Business with AI-powered Services

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Learn more about QuandaGo for BPOs​

Runs on your current contact center infrastructure

Use the QuandaGo applications as stand-alone products are all together for maximum efficiency.

Conversational Analytics

Understand customer intent in real-time — determine the next best action to seamlessly connect the experience.

Automated Agents

Deliver fully automated agent experiences for common requests and processes using AI-powered, multichannel bots

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Agent Assist

A four-step approach to simplify, optimize, automate, and reorganize your customer journey

Any Contact Center

Keep your current infrastructure in place – or use the QuandaGo cloud contact center

Watch the demo now!

Accelerate the
customer experience today!

Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!

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