QuandaGo Appoints Former Genesys Executives to C-Level Positions
Pete Wermter Named Chief Marketing Officer and Michel Van Roon Promoted to Chief Customer Officer for Contact Center and CX Automation Software Provider
Rotterdam, January 11, 2021 — QuandaGo, a cloud contact center and process automation software provider, today announced the appointment of Pete Wermter as Chief Marketing Officer (CMO) and the promotion of Michel van Roon to Chief Customer Officer (CCO). Following its recent ranking in the Deloitte Technology Fast 50, QuandaGo finished 2020 with strong double digit year-over-year revenue growth. The new executive level appointments are designed to build on this growth, supporting the company’s aggressive international expansion plans for 2021 and beyond.
Today, QuandaGo offers an ‘all-in-one’ platform for omnichannel contact centers, knowledge management and process automation, serving customers in the retail & direct-to-consumer, financial services, travel & logistics, BPO, utilities and local government sectors.
Pete Wermter Named Chief Marketing Officer
Pete Wermter joins QuandaGo as CMO following 18 months serving as a strategic advisor for the company. Mr. Wermter’s experience includes more than 15 years in the contact center and customer experience software industry, having served multiple marketing leadership roles at Genesys, including Vice President of Marketing, Director of Field Marketing for the Asia Pacific region, and Director of Global Communications. Following Genesys, Mr. Wermter served as Vice President of Communications for cyber protection software provider Acronis and vice president of Marketing for hyperconverged infrastructure provider Virtuozzo.
Michel van Roon Promoted to Chief Customer Officer
Michel van Roon, who previously served QuandaGo as Global Sales Director, has played an integral role growing the company’s overall business by developing the global sales organization and building an international partner ecosystem. Van Roon brings QuandaGo deep experience in global sales, partner sales and international business development at both software and hardware providers, including sales and partner leadership roles and mid-market business development for Genesys.
“Today’s executive appointments mark an important milestone and a critical next step in our journey to become a word-class cloud CX software provider,” said Arthur Nederlof, Co-Chief Executive Officer and Founder at QuandaGo. “Pete and Michel bring unique skills across marketing and sales, as well as ‘on-the-ground’ experience in building a global software business, which will be critical in achieving our growth ambitions in 2021 and beyond.”
“I’m excited to take on this new challenge and honored to officially join the talented group of people at QuandaGo,” said Wermter, CMO at QuandaGo. “The days of two or three leading companies dominating the market are over. Cloud computing and APIs have opened the doors for any innovative, energetic company to work with the best and brightest companies in the world. Let’s go!”
“I am pleased to continue working with the team at QuandaGo to develop a unique and global player in the customer experience software space,” said van Roon, CCO at QuandaGo. “From enabling cutting-edge solutions for our customers to creating new partnerships to developing a dynamic global team, I look forward to building on the many things we achieved in 2020, despite the challenges. Most of all, I’m excited to keep working with our customers and partners to innovate the way customer experience is delivered.”
QuandaGo is part of the VANAD Group of companies, founded by serial entrepreneur, former Oracle executive and Chief Executive Officer of Genesys, Ad Nederlof. Today, Mr. Nederlof serves as the group’s Chief Inspiration Officer, providing vision and strategic guidance.
QuandaGo is led by Co-CEOs and founders, Arthur Nederlof and Arnoud Munneke.
