VIDEO BLOG: #CX Innovation Panel Discussion

CX Innovation Panel

Our recent Virtual Customer Event surfaced lots of great new use cases, hot topics and the latest customer experience (CX) trends for discussion. Below you can view the Innovation Panel session, featuring both QuandaGo and external speakers.

Listen to our experts as they talk about the newest developments in the area of data-driven customer experiences and how innovative companies are harnessing the massive amounts of data out there to improve the customer experience. Specifically, we talk about:

  • Turning CX into action — in the contact center and back office
  • New Conversational AI applications
  • How the Internet of Things (IoT) and connected devices are shaping the CX of the future

Watch the video below!

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