PRODUCT DEMO: Data-Driven Experiences in Action

Is your contact center ready for home-based agents?

We recently held a Virtual Customer Event, which featured a product DEMO on how to deliver more data-driven experiences that benefit both the customer and your agents. Specifically, the DEMO covers:

  • Unified agent desktop
  • Knowledge base and data integration
  • Agent assist and guided procedures.

Watch the video below, and be on the lookout for more video blogs coming soon!

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How to Deliver Data-Driven Experiences

How to Deliver Data-Driven Experiences

We’re holding a virtual customer event tomorrow on How to Deliver Data-Driven Experiences. We’ll talk about the ever-increasing role of data in developing effective CX