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Is your contact center ready for home-based agents?
corona / #covid19

Is your contact center ready for home-based agents?

More than ever, companies and employees are enjoying the benefits of more flexible working scenarios. This includes fully remote positions dispersed across the globe, on-site employees working from home, and

quandago+teliax

Teliax Expands Cloud Offerings with QuandaGo

Teliax Expands Cloud Offerings with New Contact Center, Process Automation and Knowledge Management Services from QuandaGo Official Global Partner To Deliver The QuandaGo Connected Experience Platform DENVER, January 15, 2020

A New Era of Customer Relationships

A New Era of Customer Relationships

The Next Evolution of CX As you may have heard, we are fresh-off the public launch of our new company—QuandaGo—and we’re quickly moving forward! In last week’s post from Arthur

Why We Created QuandaGo

Why We Created QuandaGo

Get an introduction to QuandaGo, and how we help companies connect the experience across customers, agents, and business processes.

Calling without a telephone

The softphone offers a solution for organizations that no longer want to invest in physical devices and need to quickly scale up and down workplaces.

Migrating to the cloud

Even with the rapid adoption of cloud applications, some companies still work with on premise solutions. Here’s why you should migrate to the cloud today!

Videosupport

Video popularity continues to rise, especially among young people, so it is not surprising that more and more companies are using video as a customer interaction channel.

Virtual Queue

QuandaGo, provider of a cloud-based customer experience platform, offers a smart solution for companies that wrestle with bad accessibility during peak times.

news

QuandaGo goes USA

A unique partnership with North American telecom player, Leap. Leap is a daughter and reseller of, among others, Teliax, a large North American provider of innovative cloud-based telecom services.

news

QuandaGo launches Virtual Queue

QuandaGo, provider of cloud-based customer contact software, is launching Virtual Queue today: a smart solution for appointment agencies and GP practices that struggle with poor accessibility during peak times. For

news

QuandaGo takes over Videosupport

QuandaGo, the provider of the cloud-based contact center application, announces that it will take over Videosupport.me B.V. on September 20.

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