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The organization will have to deal with a considerable growth spurt or there are serious signals that the organization is difficult to reach. What to do and where do you start?
Video popularity continues to rise, especially among young people, so it is not surprising that more and more companies are using video as a customer interaction channel.
QuandaGo, provider of a cloud-based customer experience platform, offers a smart solution for companies that wrestle with bad accessibility during peak times.
A unique partnership with North American telecom player, Leap. Leap is a daughter and reseller of, among others, Teliax, a large North American provider of innovative cloud-based telecom services.
QuandaGo, provider of cloud-based customer contact software, is launching Virtual Queue today: a smart solution for appointment agencies and GP practices that struggle with poor
QuandaGo, the provider of the cloud-based contact center application, announces that it will take over Videosupport.me B.V. on September 20.
Because information about prices and products is completely transparent, consumers mainly choose based on customer experience.
Every company is busy rolling out a digital strategy. The consumer does not expect anything else. The digital transformation is in full swing.
5 tips QuandaGo can help you with
The Customer Effort score is a interesting measure for customer loyalty. Every company can measure customer satisfaction time during the customer journey with this measure.
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
QuandaGo is a cloud customer experience software company focused on contact centers, knowledge management and business automation.
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