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Newly formed cloud CX software company brings together omnichannel contact centers, knowledge management and business process automation in a single solution

The softphone offers a solution for organizations that no longer want to invest in physical devices and need to quickly scale up and down workplaces.

Even with the rapid adoption of cloud applications, some companies still work with on premise solutions. Here’s why you should migrate to the cloud today!

The organization will have to deal with a considerable growth spurt or there are serious signals that the organization is difficult to reach. What to do and where do you start?

Video popularity continues to rise, especially among young people, so it is not surprising that more and more companies are using video as a customer interaction channel.

QuandaGo, provider of a cloud-based customer experience platform, offers a smart solution for companies that wrestle with bad accessibility during peak times.

Because information about prices and products is completely transparent, consumers mainly choose based on customer experience.

Every company is busy rolling out a digital strategy. The consumer does not expect anything else. The digital transformation is in full swing.

5 tips QuandaGo can help you with

The Customer Effort score is a interesting measure for customer loyalty. Every company can measure customer satisfaction time during the customer journey with this measure.