QuandaGo and Spitch announce new integration that combines conversational AI with process automation and live
Learn about today’s contact center efficiency opportunities and how we’re helping companies realize them across
Learn how visual interactions and picture support for contact center and field service interactions can
QuandaGo announces collaborative case management integration with Microsoft Teams that enables more effective and efficient
VANAD Group founder and former Genesys CEO Ad Nederlof discusses IT over the last 50
Communications solutions provider becomes official reseller of QuandaGo cloud-based customer experience solutions
See how intelligent process automation frees up time for your agents to focus on higher-value
LBC to leverage cloud solution to connect the experience for customers over digital channels and
As part of a recent QuandaGo webinar, we discussed how to turn customer insights into
Learn how to bring your customer insights and data together, making it available to your
Get a view into home agent engagement, challenges and opportunities brought upon by the Coronavirus
See how direct-to-consumer provider Charlie temple centralized all customer data in a single agent desktop
See how intelligent process automation goes beyond RPA by integrating more data sources and supporting
See how conversational analytics and contact center automation helped a large insurer improve accuracy and
Great insights on managing your business and contact center through the COVID-19 crisis and beyond,
QuandaGo Expands Leadership Team to Support International Expansion Genesys Contact Center Veteran Michel van Roon
Welcome to Part 2 of our blog series on home-based contact center agents — aimed
As we all adjust to a new normal to help limit the spread of COVID-19,
Tritel Expands Portfolio with New Omnichannel Contact Center and Process Automation Cloud Services from QuandaGo
More than ever, companies and employees are enjoying the benefits of more flexible working scenarios.
Finding a contact center that isn’t at least exploring the potential benefits of artificial intelligence
A recent McKinsey & Company article sheds new insights on the importance of the human
Teliax Expands Cloud Offerings with New Contact Center, Process Automation and Knowledge Management Services from
A newly released report from API management provider Mulesoft sheds new light on the strategic
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