QuandaGo and Koopid Enable Service Automation Across the End-to-End Customer Journey
Learn how QuandaGo and Koopid are taking customer service automation to new levels with integrated
Learn how QuandaGo and Koopid are taking customer service automation to new levels with integrated
QuandaGo announces the promotion of Patrick van Eerden to Chief Financial Officer with a focus
Former Director of Product at leading airline brings unique ‘customer-side’ expertise in digital experiences, touchpoint
QuandaGo announces the appointments of Pete Wermter to Chief Marketing Officer (CMO) and Michel van
We’d like to wish everyone a healthy and happy holiday season in a year filled
See why QuandaGo was recognized by Deloitte and read about the ways we are innovating
Learn the latest CX efficiency best practices in use today, including omnichannel routing, API integrations,
QuandaGo and Anyroute announce new solution that opens up customer interactions and improves productivity for
QuandaGo is recognized among the fastest growing technology companies in the industry by Deloitte Technology.
Learn how to quickly and easily deploy messaging platform support for customer service, including Viber,
QuandaGo and Spitch announce new integration that combines conversational AI with process automation and live
Learn about today’s contact center efficiency opportunities and how we’re helping companies realize them across
Learn how visual interactions and picture support for contact center and field service interactions can
QuandaGo announces collaborative case management integration with Microsoft Teams that enables more effective and efficient
VANAD Group founder and former Genesys CEO Ad Nederlof discusses IT over the last 50
Communications solutions provider becomes official reseller of QuandaGo cloud-based customer experience solutions
See how intelligent process automation frees up time for your agents to focus on higher-value
LBC to leverage cloud solution to connect the experience for customers over digital channels and
As part of a recent QuandaGo webinar, we discussed how to turn customer insights into
Learn how to bring your customer insights and data together, making it available to your
Get a view into home agent engagement, challenges and opportunities brought upon by the Coronavirus
See how direct-to-consumer provider Charlie temple centralized all customer data in a single agent desktop
See how intelligent process automation goes beyond RPA by integrating more data sources and supporting
See how conversational analytics and contact center automation helped a large insurer improve accuracy and
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
Understand customers, automate interactions and optimize agents for the most efficient experiences – in any combination that works for your contact center and for your business.
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