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See how intelligent process automation frees up time for your agents to focus on higher-value transactions and more complex customer needs

As part of a recent QuandaGo webinar, we discussed how to turn customer insights into action with Mark van der Kruijssen at insurer DELA about the importance of data to DELA’s everyday business.

Learn how to bring your customer insights and data together, making it available to your agents in a unified desktop and using it to automate processes

Get a view into home agent engagement, challenges and opportunities brought upon by the Coronavirus crisis in this CX Executive Q&A.

See how intelligent process automation goes beyond RPA by integrating more data sources and supporting the end-to-end customer journey

See how conversational analytics and contact center automation helped a large insurer improve accuracy and deflect 5,000 calls per month

Great insights on managing your business and contact center through the COVID-19 crisis and beyond, including using home-based contact center agents

QuandaGo Expands Leadership Team to Support International Expansion Genesys Contact Center Veteran Michel van Roon Appointed as Global Sales Director and Patrick van Eerden Appointed

Tritel Expands Portfolio with New Omnichannel Contact Center and Process Automation Cloud Services from QuandaGo Communications Provider Becomes Official Reseller of QuandaGo Cloud-Based Customer Experience Solutions

Finding a contact center that isn’t at least exploring the potential benefits of artificial intelligence and automation may prove to be a difficult task today.

A recent McKinsey & Company article sheds new insights on the importance of the human factor when automating business processes. According to the article, “while

Teliax Expands Cloud Offerings with New Contact Center, Process Automation and Knowledge Management Services from QuandaGo Official Global Partner To Deliver The QuandaGo Connected Experience

A newly released report from API management provider Mulesoft sheds new light on the strategic importance connecting the experience for today’s consumers. The study, which

Leading retailer Blokker is focused on delivering the best customer experience in the business—across its country-wide network of physical locations, as well as its growing

The Next Evolution of CX As you may have heard, we are fresh-off the public launch of our new company—QuandaGo—and we’re quickly moving forward! In

Get an introduction to QuandaGo, and how we help companies connect the experience across customers, agents, and business processes.

Newly formed cloud CX software company brings together omnichannel contact centers, knowledge management and business process automation in a single solution